Our Story

Made with love. Personalised for the ones who matter most.

At Personal Heart Co., we believe the best gifts are the ones that feel truly one-of-a-kind. That's why everything we create is personalised — designed to capture the bond between people and the pets they adore.

Who we are

We're a small, passionate team based in the UK, dedicated to creating premium personalised gifts that go beyond the ordinary. Whether it's a custom pet necklace, a keepsake for a new pet parent, or a thoughtful present for someone who loves their furry companion as much as we love ours — we put care into every single order.

Why personalised gifts matter

A personalised gift says something a generic one simply can't: I thought about you specifically. For pet lovers, that connection runs deep. We create pieces that celebrate that bond — gifts that are kept, treasured, and remembered long after the occasion has passed.

How your order is made

Every item is made to order. Once you place your order and share your personalisation details, our team gets to work crafting your piece with precision and care. We use quality materials chosen to last, and each item is quality-checked before it's carefully packaged and dispatched.

Most orders are dispatched within 2–5 working days. We ship across the UK and internationally, so wherever you are, a little piece of heart can reach you.

Our promise to you

  • Quality you can feel — premium materials, finished to a high standard.
  • Made to order — every piece is created specifically for you.
  • Careful packaging — gift-ready presentation, every time.
  • Friendly support — if something isn't right, we'll make it right.

Thank you for choosing Personal Heart Co. We're honoured to be part of your gifting moments.